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FrontPage 98 

We have provided the following information as a courtesy. Should you need further assistance with FrontPage 98, please visit CNet's Front Page Authoring section.

The most common asked question we get about Front Page is:

Why does the default page still show up, even after I've uploaded my index file?

Answer: You MUST DELETE the default page before your index page will be viewable.

Publishing a Web

After you have built your html documents and are ready to upload them to our server:

  1. Open the web you've created on your PC using FP Explorer.
  2. Choose File > Publish
  3. If your "Destination Web Server" doesn't appear in the Publish window (it won't the first time you publish to our server) choose "More Webs" and type in your domain name, preceded by www. (www.yourdomain.com) Hit return. Leave the "Destination Web Name" BLANK.
  4. You will be asked for your USERNAME and PASSWORD. This is your domain's USERNAME and your FrontPage PASSWORD.  The FrontPage password will be whatever the password to your domain was at the time you installed the Front Page extensions.  If you have since changed your domain password, and don't remember the original password, simply un-install and re-install FrontPage extensions from your Control Panel.  This will reset the FrontPage password to the current password for your domain.
  5. You can watch the progression of the upload by looking at the bottom left corner of FP Explorer.

Note- publishing should not be the preferred method of updating your site. It
is slow and inconvenient. Always work on your web site live.

Opening an Existing Web with FP98

  1. Open FP Explorer and choose File > Open Front Page Web.
  2. You can now choose to open a previously created web on your PC or your web on our server.
  3. Highlight the appropriate web or type in the web address (www.yourdomain.com) and click OK.
  4. Enter your USERNAME and FP PASSWORD if required.
  5. Make modifications and recalculate links if needed. (See FP help docs for info on when it's necessary to recalculate links).

Opening an existing web in FP2000

1. Open Front Page

2. Click File/Open Web

3. In the ‘Look in’ box, it should say ‘web folders’. In the ‘Folder name box’ at the bottom type: http://yourip.com or http://www.yourdomain.com (again, after completed).

4. In the next window  you will be asked your username: and your password. Enter them and click ok. Next your list of folders should appear, just click open and you are in your site live.

Note- publishing should not be the preferred method of updating your site. It
is slow and inconvenient. Always work on your web site live.

Troubleshooting Common Problems with FrontPage®

Getting error - "Root Web Busy"

FTP to your site and remove the "service.lck" file in /www/_vti_pvt. This usually happens when an FP session is interrupted before completion.

Server timing out when publishing large sites.

This difficulty arises when the uploading link times out in the process of copying the web to our server. The only suggestion Microsoft has offered so far is to break the main web into a group of sub webs on your PC, then upload these individually. If this problem persists for you, please contact support.

Getting Error - "Front Page Extensions not Installed"

If you get this error, and are certain that you have installed Front Page Extensions through your Control Panel, please contact support and we'll make sure the extensions are installed and repair them if necessary. NOTE: The extensions are easily corrupted. Please use only FP Explorer to update your web site on the server, not FTP.  If you FTP files into a FrontPage web domain, you will run into problems.

I published but my web's not there!

This will happen when the "Destination Web Name" is filled in when publishing to our server.  This box should be left blank. If you put any other name in this box it will create a subdirectory off of your root web and copy all of your files into it. Your site will exist under a subdirectory instead of at the top level /www where it should be.

My counter, bbs, guestbook, etc isn't working.

These problems are generally due to incorrect permissions on either the directory, file(s) or cgi script(s) that are associated with them. Please don't change the permissions of your files or directories unless you have a specific reason for doing so and you know what effect it will have on your site.

My forms won't work through the Secure Server.

The call to a cgi script using the Secure Server must not be within a webbot. Use a normal cgi call in your html script for Secure Server calls.

My search bot doesn't return any results.

The /www directory must be world readable AND you need to recalculate links BEFORE publishing (or after editing directly on the server). If it still doesn't work: FTP to the server and go to the /www/_vti_txt/default.wti directory.  Delete any files that begin with "ALL.".  Don't delete any other files. Then, using Windows Explorer, do the same thing on your PC. Recalculate links, test locally with your browser and publish.

FP starts the Web Publishing Wizard when I try to publish.

Cancel the operation and email support to have the FP extensions repaired.

Why is my page renamed on the server when I publish?

The "Default Document" of your web is automatically renamed by the server to what is required by the configuration of the server. For example, if you've named the main page "index.html", it may be renamed "default.html". Just check the links to your main page to make sure they refer to it the same way.

Further Microsoft FrontPage Support

If you need further assistance using FrontPage, go to http://builder.com/Authoring/FrontPage98/


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